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Your Security is Important to Us
     As a leading e-commerce merchant, we take the security of our customers VERY seriously. Your protection in this area is a key part of our promise to protect your privacy. We want you to feel safe shopping with us and that is why every transaction made at the Satellite & Save online store is guaranteed to be 100% electronically secure and safe for you. Below you will find third-party certifications signifying our commitment to you our customers.

BBBOnLine Privacy Seal      BBBOnLine Reliability Seal      Verisign - Click to Verify    
The Better Business Bureau's Online Privacy Program confirms that the information practices of Satellite & Save have been reviewed and meet the standards of the BBB.
The Better Business Bureau's Reliability Program signifies Satellite & Save is a member in good standing with its local BBB, has a satisfactory track record of dispute resolution, and has agreed to abide by the BBB's truth in advertising standards.
The VeriSign Secure Site Program allows you to learn more about web sites you visit before you submit any confidential information.
    

Q. How can we be absolutely sure that your information is safe?

A.  We encrypt all credit card information passed on our site, in fact, we have implemented the very strongest encryption possible for your protection today. Our 128-bit SSL encryption is over 300 septillion times stronger than the encryption that you will find at most sites! *

Q. I'm still uncomfortable giving my credit card information out on the Internet (or my browser doesn't support SSL) can I call you with the information?

A.  Absolutely! Just place your order online as normal, and select "Call In my Credit Card Information" under "payment type". Then call us at 888-882-2899 to complete your order.

Q. What is your Guarantee?

A. We want you to feel safe shopping with us and this means that you pay nothing if your card is used for unauthorized charges as a result of your purchase with us. Many banks in the US will hold a card user liable for up to $50.00 if their card is used in an unauthorized purchase. They have the authority to do this under the Fair Credit Billing Act. Satellite & Save will reimburse you for this liability if the unauthorized use of your card resulted through no fault of your own and from purchases made at our online store.

You will still be required to report the unauthorized use of your card to your credit card company, according to its rules and procedures.

Have questions or concerns about our security guarantee or about the security measures that are in place to protect you? Email us and let us help you get the answers you need.

Q. What about cookies?

A.  We use cookies throughout our website to make it easier for you to navigate and in order to minimize the number of times we have to ask you for the same information. A cookie stored on your machine by Satellite & Save cannot be read by other websites on the Internet. Even so, we don't store any of this information in the cookie, but rather we store a pointer in the cookie that we use to look up the relevant data in our database. This makes sure that other users at your machine will not be able to open your cookie files and misuse your information.

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* Source: www.verisign.com: As compared to standard 40-bit encryption. In fact, the encryption is so strong that it is estimated it would take a hacker a trillion x trillion years to break-even with today's most advanced technology!

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