Q. How can we be absolutely sure that your information is safe?
A. We encrypt all credit card information passed on our site, in fact, we have implemented the very strongest encryption possible for your protection today. Our 128-bit SSL encryption is over 300 septillion times stronger than the encryption that you will find at most sites! *
Q. I'm still uncomfortable giving my credit card information out on the Internet (or my browser doesn't support SSL) can I call you with the information?
A. Absolutely! Just place your order online as normal, and select "Call In my Credit Card Information" under "payment type". Then call us at 888-882-2899 to complete your order.
Q. What is your Guarantee?
A. We want you to feel safe shopping with us and this means that you pay nothing if your card is used for unauthorized charges as a result of your purchase with us.
Many banks in the US will hold a card user liable for up to $50.00 if their card is used in an unauthorized purchase. They have the authority to do this under the Fair Credit Billing Act. Satellite & Save will reimburse you for this liability if the unauthorized use of your card resulted through no fault of your own and from purchases made at our online store.
You will still be required to report the unauthorized use of your card to your credit card company, according to its rules and procedures.
Have questions or concerns about our security guarantee or about the security measures that are in place to protect you? Email us and let us help you get the answers you need.
Q. What about cookies?
A. We use cookies throughout our website to make it easier for you to navigate and in order to minimize the number of times we have to ask you for the same information. A cookie stored on your machine by Satellite & Save cannot be read by other websites on the Internet. Even so, we don't store any of this information in the cookie, but rather we store a pointer in the cookie that we use to look up the relevant data in our database. This makes sure that other users at your machine will not be able to open your cookie files and misuse your information.
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* Source: www.verisign.com: As compared to standard 40-bit encryption. In fact, the encryption is so strong that it is estimated it would take a hacker a trillion x trillion years to break-even with today's most advanced technology!